The report has been priceless

Thank you very much for your excellent home inspection. We were so impressed with the time you took to go over every feature of the house. The high quality photos included in the report are extremely detailed and your explanations made sense to us as we reviewed the information. We appreciated how you spoke in plain terms that the average person could comprehend. The amount of time you spent with us during the inspection, explaining each step and making us a part of the inspection was significant. It made us feel very secure and the way you went over the entire completed report on site with us helped us understand our prospective home so much better. It was an education.

We felt fully confident in your report and as a result we bought our home and have been relying on your report as we have work done. There have been no unpleasant surprises or shocks and we are so pleased you made us aware of many facts we would have overlooked. The report has been priceless and even the tradesmen we have consulted have been impressed with its accuracy. We feel much more confident discussing aspect of our home with contractors and making informed choices while holding your report in our hands. Your report even saved us money on the final price of the house as when we were able to present the seller with the findings of the report, he was very quick to agree, the work needed to be done and we negotiated a lower selling price to reflect the repairs that were needed. Prior to this, the seller was not prepared to negotiate the price at all.

WE would recommend anyone to use YOUR expertise and service knowing the job you did for us repaid its costs over and over. We think the biggest mistake anyone could make is to use a home inspector recommended by a realtor. Our realtor wanted us to use his home inspector “buddy” “”who would be in and out in an hour”” This realtor also represented the seller so this was not what we wanted. We wanted honesty and accuracy and to be able to feel the inspection was unbiased, which you were, in every way.

Even after 3 years of owning our house, we find ourselves continually going back to the report to check what we are being told by tradespersons or to see why something is happening in our house. The report we received from you, Ted, continues to be our best investment along with our house and we would heartily recommend only T.H.E. Home Inspection Company [Ted Gilmour] to any prospective homeowner.

You did not ask us for this letter but it is our way of thanking you for a job well done. We would be pleased to be a reference for you and you are welcome to give our telephone number out to anyone wishing to confirm our positive experience with you. We cannot thank you enough for making our first home purchase so comfortable.

Sincerely,
Mr. and Mrs. Darlow