My realtor was pressuring me to drop you

I just want to take this opportunity to Thank you.

I am so impressed with the depth and quality of the information you have provided me after completing the home inspection of the property I am buying.

Having an independent and unbiased opinion on the state of the property was essential after my realtor made it apparent that he was really representing the seller not me.

I found you through your website and after going through it I determined that you met all the criteria that CMHC advises when hiring a home inspector.

At that point I contacted you via phone and ended up being even more impressed. You freely provided information that was essential for my house hunting.

I doubt most home inspectors provide their potential clients with the amount and quality of information you gave me during my search for a home. But I must admit that I was really looking forward to the actual home inspection and I wasn’t disappointed. You pointed out features, good and bad. You gave thorough explanations of why a feature was good or bad and you patiently answered all my questions. You also used the inspection process as a tool to educate me about my new home and its maintenance requirements. The home inspection itself was worth your fee.

But I also received a final report of the home inspection. Your final report was everything your website promised and more. The document listed and prioritized the defects. The colour diagrams and photographs clearly illustrated the items being discussed. But the other major component of the report, potential defects and proper maintenance, were an incredible bonus for myself, a first time home buyer.

But there was more. You also provided me with a large number of references to help me with the tasks and do more research on maintaining and improving my new home. I am amazed that in the time available you were able to present such a thorough, detailed and attractive report.

I also appreciated being able to use you as a sounding board when my realtor turned on me. It’s ironic that while my realtor was pressuring me to drop you as an inspector you applied no pressure. You simply let me make my decision. Thankfully I utilized good judgement and didn’t let my realtor influence my choice of inspector.

I consider the home inspection you provided me to be steal of a deal. The assistance and information you have provided has given me peace of mind.

Thank you,
Jean